What is Gatwick Meet & Greet parking?
Meet & Greet parking allows you to drive to the agreed meeting point, hand over your vehicle in accordance with your booking instructions and continue to the airport. Your return arrangements will be provided according to your booking.
Do you cover both Gatwick terminals?
Yes. Our service is available for travellers using both London Gatwick Airport North Terminal and South Terminal. Please select the correct terminal when making your booking.
How does the Meet & Greet service work?
Enter your travel dates and terminal, complete your booking and follow the arrival instructions provided. On the day of travel, drive to the agreed meeting point and complete the vehicle handover before continuing to the airport.
Where do I meet the driver?
Your booking confirmation and arrival instructions will provide the relevant meeting information for your selected terminal. Please follow the instructions provided with your booking.
What information do I need to make a booking?
You should have your travel dates and times, selected Gatwick terminal, contact details and vehicle information available when making your booking.
What happens when I return?
Once your flight has landed and you have collected your luggage, please follow the return instructions provided with your booking and contact our team where requested. We aim to have your vehicle ready for collection within approximately 45 minutes after you have contacted us and completed the required return instructions. Actual collection times may vary depending on airport traffic, operational circumstances and other factors outside our control.
45-Minute Vehicle Collection
Once you have landed and collected your luggage, contact our team and follow your return instructions. We aim to have your vehicle ready for collection within approximately 45 minutes.
What if my flight is delayed?
Please contact our team as soon as possible if your flight is delayed or your travel plans change. We will explain the available options and any applicable charges under your booking terms.
Can I change my booking?
If you need to change your travel or booking details, please contact us as soon as possible. Amendment options and any applicable charges will depend on your booking terms.
Can I use a promo code?
If you have a valid promotional code, enter it during the quote or booking process. Any applicable discount will be applied in accordance with the promotion terms.
How far ahead should I book?
We recommend booking as early as possible, particularly during school holidays and other busy travel periods. Advance booking allows our team more time to prepare for your arrival and return.
What should I do with valuables in my vehicle?
Please remove valuable, personal or important belongings from your vehicle before handover. Do not leave valuables or items that you may need during your journey inside the vehicle.
How is my vehicle condition recorded?
Where applicable, the condition of your vehicle may be recorded before handover. Please review the information provided and report any concerns as soon as possible.