Privacy information for customers using our parking service.

What Information We Collect

Gatwick Meet and Greet may collect information required to provide parking services, process bookings and respond to customer enquiries.

• Contact information such as your name, email address and telephone number may be collected when you make a booking or contact us.
• Booking information may include your selected terminal, travel dates, arrival and return times, vehicle details and other information required to provide the service.
• Information submitted through contact or enquiry forms may be retained so that we can respond to your request.

How We Use Your Information

• Information may be used to process and manage your parking booking.
• Your information may be used to contact you about your booking, changes, support requests or operational matters.
• Information may be used to provide customer support and manage booking-related enquiries.
• Where marketing communications are used, they will only be sent where an appropriate lawful basis or consent applies.

When Information May Be Shared

• Relevant booking information may be shared with service providers or operational partners where reasonably necessary to provide the parking service.
• Limited information may be processed by payment providers, technology providers, professional advisers or other suppliers where required for legitimate business or legal purposes.
• Customer information will not be sold to unrelated third parties.

Data Retention and Security

• Personal information will be retained only for as long as necessary for operational, legal, accounting or legitimate business purposes.
• Access to customer information should be limited to authorised people and service providers who need it.
• Appropriate technical and organisational measures should be used to protect customer information.

Your Privacy Rights

• Depending on the circumstances and applicable law, customers may have rights to access, correct or request deletion of their personal information.
• Customers may also have rights relating to restriction of processing, objection or withdrawal of consent where applicable.
• Privacy enquiries can be sent to info@gatwickmeetgreet.co.uk.